Brand: “Priviledge Club” Purchased from : Bigbazar Future Value Retail Ltd., Esplanade Metropolitan Building, 7 J L Nehru Road, Kolkata – 700 013 Receipt No. : 0007385 Date & time of purchase : 28.07.2012 at 21:19 Goods were sold with label inscribed with “super fine cotton & new age blend”. No cotton was in the sold goods but those were very warm. Complaint made to [protected]@fvrl.in. Reply mail received giving reference Case No.: 122988 against my complaint with option given over phone to exchange. Goods were purchsed on discounted price during sale but I had to exchange on M.R.P. During purchase other companies were also giving sale but i went to Bigbazar as I accustomed with purchasing goods from them for last 7/8 years. I made further mail lodging my complaint again. They contacted over phone from no [protected] on 17th at 12.32 Hrs but did not show any urge to solve my complaint though I had given ample time with the notice to brought the matter to the consumer forum. Staff of their store are not well taught about the rights of the consumer. I felt I got cheated. I asked them whether all the products having labels of mis- declaration from their stores or not but no reply is received so far.
I at this stage seek your help how these big companies are cheating the consumer without being bothered to solve the genuine problem of the consumer. I like to know wheter would I get suitable remedy towards the loss borne by me and tell me what to do. Was this information helpful? | 
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