Fastrack Ladies Bags — Pathetic quality of the bag

Address:Pune, Maharashtra

I bought a Fastrack Ladies bag worth rs. 1295, and the bag condition became worth after 3 to 4 use and the condition is very worst. can you exchage my bag, it will be really grateful.

never thought such a big brad like fastrack , the condition will become worst so soon. feel very bad.
i[censored] can exchange kindly revert me on my mail id- [protected]@gmail.com
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Dear Priyanka Ruchi,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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