Kaunsa.com / Casio Edific ERF 501 Sp — taken money but not delivered

Address:

Hyderabad, Andhra Pradesh

hi my name Sunil i had ordered to Casio EFR 501SP from Kaunsa .com i had place order on 1st May i had paid full amount through my credit card Rs 4999. they had told me by 15 day i will get the product but they didnot met timeframe ,i call up call center they told me i will get on Thursday .but product was not dispatched ... this is getting repetitively happening..week by week
please help

my email id [protected]@gmail.com
cell no [protected]