[Resolved]  Club Factory — about return request

Address:570016
Website:Clubfactory.com

I just received all the products i ordered from club factory. While ordering it was showing easy 9days return policy is available for the products i order. But now there is no return option visible in orders list. Now i want to return it for refund because it was not the products i ordered and expected. Please provide me some help to return.
Order id: so[protected]
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Sep 3, 2019
Complaint marked as Resolved 
Jul 24, 2019
Updated by VidyaSmi
Club factory provide fake product images while we get other products than it is shown on site.
Verified Support
Jul 25, 2019
Club Factory Customer Care's response
Dear, you can confirm the order, then you will be able to see the return button.
Complaint comments 

Comments

I ordered shoes from this app and i got these shoes today the quality is too low.and a big betray is that the order list in my app is disappeared..i want to return my order please cooperate and refund my amount.

It is over a month and the club factory order has not came yet it was a paid order is there giving my money back or send the order all we will complain in police!!

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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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