[Resolved] Club Factory — after paying money and already got mail and sms but still cant track my order and delay delivery

[Resolved] Club Factory — after paying money and already got mail and sms but still cant track my order and delay delivery

P puii ralte from Guwahati, Assam

I have ordered 4items and its been half month already.. I ordered it for occasion thing. I seriously need my order as fast as possible... I got mail just a mins of ordering, that my order is confirmed and got sms that my order is being processed by factories too and a day later i try to track but cant track... Please let me know when'll i get my order? It so important to me and i need it soon.. Please kindly reply me asap!! My order no: (So[protected] Phone number:[protected] Email:[protected]@icloud.com Was this information helpful? No (0) Yes (0)
Jun 16, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 16, 2018 Club Factory Customer Care's response Dear, your order has been shipped by GATI: EQ[protected]IN. Please kindly wait for 3-4 days and you will receive it. Please try to re-star us for 5. Thank you. May 18, 2018 Updated by puii ralte i still dont receive my order and ask help from customer care but they said my order has been cancel..i dont cancel it tho and really need my order instead of refund so please check for me again..ill wait you and wanna know too when'll i can get??? May 20, 2018 Updated by puii ralte please let me soon
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Comments

Merlin Melody

from Hassan, Karnataka

I need to cancel my order please refund my money back to my paytm. As i dont want that product

Anushwa

I placed an order on club factory site on 29th, April 2018.

Order Number : SO19544652

Not received my order till now its been 13 days as of now.

I want my refund or my order to be delivered.

Not able to reach the customer care number of Club factory.

puii ralte

from Guwahati, Assam

i still dont receive my order and i call customer care number and they told me that my order is been cancel..i dont cancel it tho so please check for me again and i seriosly need my order instead of refund..i'll wait you and wanna know too when'll i can get??????