Club Factory — amount debited but no refund

Address:560057
Website:Club factory app

I ordered a product and it got confirmed, the amount also got debited i have been trying to contact customer via app but no reply. Only system generated reply comes within 24 hours but there is no response either refund or deliver the product. Without any confirmation or notice they had cancelled the order. I need my money back or the same product

Email [protected]@gmail.com
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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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