Club Factory — amount detected and showing unpaid

I ordered one jacket around rs.1152, order id#so[protected] from club factory app, i paid amount through mobikwik wallet, amount is detected, but still showing unpaid. There is no response from customer care side. I dont thrust this club factory app. My amount is struck on the club factory. Please refund my full amount.

Dont deliver, refund my amount.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Verified Support
Nov 04, 2019
Club Factory Customer Care's response
Dear,I checked that your order is unpaid, the refund will be refunded to you, please be patient!
Nov 21, 2019
Updated by ganesh26066
Very bad..money detected but showing unpaid..on delivery i told return and refund..but around 10 days gone no response from customer care ..Refund money today itself

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information