Club Factory — amount issue

. As i had booked an item with prepaid and waited for more than 15 days for delivery, but didn't get my item, i lost my money.. Also i contacted to customer care thet gave courier number to contact.. I contacted the same but they told due to inetrnal server error try after sometime... Very very bad shopping and untrustable shopping platform
Order number - so[protected]
Order has been rejected but amount has not refunded
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We have ordered the above said tiffin box on 4th October 2019, till now we have no news, we dint need this order, please cancil the order and return my cash back Rs. 619/-
Current status showing : Information received
from 4th till now its showing as the order is still in Delhi..

Why is my order stuck in custom clearance since 5 days. I want my order as soon as possible. I really ned it within 3 days. When will be the product delivered to me??
SO[protected]
I fidt more than 20000 /-shoping and pay it in advance ..at least 20 days gone orders not supply.. also ask for some return ..no pickup till time very disappointed with service...I need my whole money back
I ordered my items a month back and it still shows that it is at the custom clearance. And it would take 2-3 days there. It has been a month and still I haven't got the compensation of rs.65.
I need help.
My name is Menaga.
I made a purchase on october 3 2019, for amount Rs. 1, 013 through ICICI Bank online banking.
Amount got detected but order not confirmed.

My previous order was executed without any problem.
My previous order id is SO[protected].

kindly look into it and resolve the problem at the earliest.
I order one t -shirt and anklet on 26 august. Now, it is 04.10.19 and till now I did not receive my order.

Can anyone tell me how long it take.

Rajendra
[protected]
Meri friend ne link whatsapp kiya tha usi ko open krke order kiya. Payment credit card se kr dya tha lekin App m order show Nhi ho rhe.
Shadab Parveen's reply, Oct 13, 2019
Meri friend ne link whatsapp kiya tha usi ko open krke order kiya. Payment credit card se kr dya tha lekin App m order show Nhi ho rhe

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