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Club Factory Complaints & Reviews

www.fromfactory.club
1.1
Updated: Mar 15, 2026
Complaints 5547
Resolved
1154
Unresolved
4393
So far, so good. Club Factory is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Club Factory will keep up the work and continue to help more customers with their concerns even better 🤝
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Club Factory reviews & complaints page 3

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S
Satya Balaga
Jun 7, 2021
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Address: Bobbili
Website: Club factory

I'm not received refund
Club Factory customer support has been notified about the posted complaint.
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    S
    Samiksha Tupe
    Jun 1, 2021
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    Address: PLOT NO 90/91, FLAT NO 02, JYASHREE APPT

    I've ordered few products from.culb factory in 2019 but neither received any of the product nor refund. So please help me with it. My name is Samiksha Tupe
    Club Factory customer support has been notified about the posted complaint.
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      A
      Amit Bahl
      from Delhi, Delhi
      May 31, 2021
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      I ordered a SD card from club factory and they except the order after a month still not deliver it so I applied for a refund till now I did not get any reply from my email to there costomer care
      Please help
      Club Factory customer support has been notified about the posted complaint.
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        S
        Suzy K
        May 30, 2021
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        Hii
        It's been months but till now I didn't receive any kind of refund amount.. till date they haven't delivered my order items. So I kindly request you to solve my problem pl
        Club Factory customer support has been notified about the posted complaint.
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          G
          golu9626
          May 13, 2021
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          Address: 48,TRIPUTI VIHR B NEAR PNDIT JI K CHORHA, MACHDA JAPUR

          Refund amount not received
          register mobile no. ;- [protected]
          order no. ;- so[protected]
          order date[protected]
          amount :-1545.98
          Club Factory customer support has been notified about the posted complaint.
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            G
            golu9626
            May 13, 2021
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            Address: 48,TRIPUTI VIHR B NEAR PNDIT JI K CHORHA, MACHDA JAPUR

            Refund amount not received for last order
            register mobile no. ;- [protected]
            order no. ;- so[protected]
            order date[protected]
            amount :-1545.98
            Club Factory customer support has been notified about the posted complaint.
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              A
              Akansha Gusain
              Apr 18, 2021
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              First of all I ordered something that went out of stock but I didn't receive any refund. Also, I placed order for something else and without any information or refund my order again got cancel. There has been issue with another orders too. Moreover I'm unable to login in my club factor account. This is theft. I can't even check my order information/details. This is not at all appropriate behaviour expected from this renowned application. Services offered are not actually coming in help. I was about to write hate comments in google feedbacks but I preferred filing this complaint in hope of getting response and effective services. I have copy of this complaint. Atleast allow me to login and provide full refund as soon as possible. I am in debt this refund might help me to get rid of some.
              Club Factory customer support has been notified about the posted complaint.
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                K
                Kashifa Anjum
                Apr 13, 2021
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                SO[protected] this order was cancelled after lockdown. And I dint receive the money back. Please help me get my money back
                Club Factory customer support has been notified about the posted complaint.
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                  C
                  Cheryl7
                  Apr 6, 2021
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                  I ordered from club factory app before the ban. The item was supposed to be delivered and return pick up and refund for another item. All are pending. All were the payments were made online.
                  Club Factory customer support has been notified about the posted complaint.
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                    G
                    Ghamesh Rahangdale
                    Apr 1, 2021
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                    Address: At Mendha Ta Tirora Dist Gondia

                    Hi
                    I'm Ghamesh Rahangdale
                    I was ordered a t shirt from club factory on 18th March 2020 and Payment was done worth rs 383rs something But after Lockdown and Ban issues haven't received the product
                    If You can deliver the order pls deliver or Give my money back

                    Ghamesh Rahangdale
                    Club Factory customer support has been notified about the posted complaint.
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                      J
                      Jaia Fanai
                      Mar 19, 2021
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                      Address: Synod Office, Mission veng, Aizawl, Mizoram

                      Please return my order amount that i have already transfer to Club factory. My order and payment details as follows:

                      1) Order item name is Self Adhesive Pure Warm Bedroom Wallpaper (60cm*3m) Number of quantity 15pcs @ Rs 579

                      2) order payment was made on June 25.2020. UPI transaction ID is[protected]. Google Transaction ID is CICAgKCp0oGfHg

                      Zaihmingthanga Fanai (Zaia Fanai)
                      Mob [protected]
                      Club Factory customer support has been notified about the posted complaint.
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                        S
                        Shopping king
                        Mar 18, 2021
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                        Address: Meer Vihar Delhi-110081

                        Dear team I was selling my product on club factory but after banned in india I have not recived any payment my total payment pending approx 10 Lakh So please tell me what should i do So that I recive my payment.

                        Thanks & regards
                        Salman Khan

                        +91 [protected]
                        +91 [protected]
                        Club Factory customer support has been notified about the posted complaint.
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                          F
                          faiza029
                          Mar 15, 2021
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                          It shows errr every time I open app
                          Club Factory customer support has been notified about the posted complaint.
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                            C
                            Chiuu
                            Mar 10, 2021
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                            Address: Samadhi ward jail road chandrapur

                            I ordered my item in the month of July 2020 but still I did not receive my order nor did I got any refund plz refund my money
                            Club Factory customer support has been notified about the posted complaint.
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                              S
                              Shafat007
                              Mar 8, 2021
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                              I placed an order on Club Factory for shoes amounting to 1027.App got banned in India and I didn't receive any refund so far for the product that I returned successfully ..

                              my order :- SO[protected]

                              They have eaten away my amount...Please do the needful..
                              Club Factory customer support has been notified about the posted complaint.
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                                B
                                Bachitar singh kahlon
                                from Ghumarwin, Himachal Pradesh
                                Mar 1, 2021
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                                I ordered 128gb ssd from clubfactory in march 2020 and after two days app goes ban in india and my order goes cancelled but still now I don't received my refund in my bank account. Kindly help me about this.
                                Club Factory customer support has been notified about the posted complaint.
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                                  K
                                  Keerthanap5
                                  Feb 16, 2021
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                                  I hve returned a product to club factory and still didn't receive the refund . Please help .
                                  Club Factory customer support has been notified about the posted complaint.
                                  Feb 16, 2021
                                  Updated by Keerthanap5                                   I need my refund asap

                                  Feb 16, 2021
                                  Updated by Keerthanap5                                   Waiting for the update
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                                  Waiting for the update
                                  Reply
                                  Crime branch hydbd's reply, Feb 16, 2021
                                  Dear,
                                  We got your complain. Please forward me the evidence by WhatsApp on 9135614165. Never share any personal information to anyone. Never download any app like any desk, quick support.

                                  Regards
                                  Crime branch Hyderabad
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                                    T
                                    Trushti Bhatt
                                    Feb 13, 2021
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                                    I have ordered the teddy bear worth rupees 1500 from club factory but after that during within very short period of time company got banned in India so I never got my order and also not get single penny of refund my order was prepaid but as soon as the app band in India I I could not track my order or cancel the order I want my ordered item or complete refund of that item I also have one screenshot of that order.
                                    Club Factory customer support has been notified about the posted complaint.
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                                      H
                                      HARSHwarDHAN Kumar
                                      Feb 11, 2021
                                      Resolved
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                                      Resolved

                                      Address: RATU ROAD, NEAR MANDAR BHAWAN,Ranchi

                                      Dear sir,
                                      This is to inform you that my order has been cancelled by you on 4 th September but till date I have not received refund for same product.
                                      Please find screenshot Details of my order details and provide me solution as soon as possible.
                                      Please find attachment of my order details.

                                      Thanks and Regards
                                      Harshawardhan Kumar
                                      Mob [protected]
                                      Mar 5, 2021
                                      Complaint marked as Resolved 
                                      I don't Received Refund amount till date. No any email I received from company. Just got cancelled update in mob application. And will get refund soon. So please ask him for details of Refund. No any steps taken by club factory
                                      Club Factory customer support has been notified about the posted complaint.
                                      Feb 12, 2021
                                      Updated by HARSHwarDHAN Kumar                                       Not received refund can you please update ?
                                      Mar 05, 2021
                                      Updated by HARSHwarDHAN Kumar                                       No any update
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                                        I
                                        In'Sha As'Lam
                                        Feb 8, 2021
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                                        Address: NR colony, TYgaraja nagar basvanagudi bangalore, 560004

                                        Dear Team,

                                        I order many products from Club factory app, but not received my product till date, I ordered product before June 2020, and allready paid for this, till date not received my order or not received refund till date
                                        Order id SO[protected]
                                        Delivery :[protected]
                                        Club Factory customer support has been notified about the posted complaint.
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