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United Colors Of Benetton Complaints & Reviews

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Updated: Sep 5, 2025
Complaints 493
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64
Unresolved
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United Colors Of Benetton

United Colors Of Benetton reviews & complaints(493)

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A
Avengers007
Sep 5, 2025
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complaint against ucb exchange refusal & staff misbehavior

Address: Cp

I purchased an article from the UCB Gurugram store, but due to a size issue I was told it could be exchanged at any UCB store across India. Acting on this, I visited multiple stores:
• Noida store – found permanently closed despite being listed on Google Maps.
• Akshardham outlet – refused exchange, citing it was a factory outlet.
• Connaught Place store – staff members Mr. Pramod and Mr. Rahul behaved...
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J
jawla
Aug 27, 2025
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Return issue in the site

I purchased the product few days back and just after that i want to return as i recieved it. But now option is not showing for return.order number is #34344...
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M
Madhujit Roy
from Delhi, Delhi
Oct 27, 2024
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Address: Gurgaon, India

Dear Sir,
I have humbly pointed out multiple times, as a loyal customer o[censored]nited Colors of Benetton, that due to size issues ( child size) I have returned both items of order 7734 . This was verified by the pick-up delivery person who came to collect the items. However, your Warehouse has updated only one item in the system, and only partial refund has been effected.
I am earnestly requesting for full refund as I have returned both items as I needed adult size tee shirts.
Looking forward to your proactive support towards resolution of this issue expeditedly.
Thank you in anticipation of your kind co-operation.
Best regards.
Madhujit Roy.
United Colors Of Benetton customer support has been notified about the posted complaint.
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    Y
    [email protected]
    Aug 16, 2024
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    Address: Gurgaon - Haryana

    #5855 - Order Number
    Ordered 7 items online on 6th Aug. Received 3 items on 9th Aug and 4 are pending till now. Wrote to Customer Service on 13th Aug, they responded on 14th Aug saying they need time to investigate. Today is the 16th and nothing has changed. How can It take you 10 days to dispatch an order ?
    I can't even view a return button / option against the products I have received, how do I return them ?
    The Manage Order tab on the website malfunctions. It sends an OTP which you input but displays nothing after that.
    What a disgrace for this brand.
    I want to know where the 4 products are, when will I receive them ?
    United Colors Of Benetton customer support has been notified about the posted complaint.
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      V
      VIRENDRA VINAYAK THAKURDESAI
      Jun 5, 2024
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      My Tshirts o[censored]nited colours of Benetton bought from Pantaloon outlet in Warje - Pune - May 2024 have discoloured / faded during the 1st wash. The expensive product worth 2000/- each faded in 1st wash reflects the poor quality of the products and its poor quality control to ensure the quality products are made available to the consumers.Such products should be recalled and recalibrated before being sold in the market to avoid the customers getting feeling like cheated and inturn affecting the reorders and bad publicity.
      My T shorts should be replaced / refunded
      +2 photos
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        S
        Shanti kolli
        Jan 4, 2024
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        I have bought a sweat shirt for the kid, it's bigger in size. I am trying to call the customer care since 3 days but no one is responding. It's just pathetic and annoying
        United Colors Of Benetton customer support has been notified about the posted complaint.
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          N
          neet gupta
          Dec 18, 2023
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          Address: Shastri nagar

          Last year we have purchased a woman leather jacket from United colours of Benetton. This year wen we take it out it’s outer skin is torn from several places. It’s not genuine leather. It’s fake products
          United Colors Of Benetton customer support has been notified about the posted complaint.
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            V
            Vaishallyy
            Sep 20, 2023
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            I got a pair of jeans from UCB online. It came like 3 sizes bigger. Now I am unable to file a request for return. Despite filling all the details carefully and correctly, it shows an error every time. Their customer care number is also not reachable.
            United Colors Of Benetton customer support has been notified about the posted complaint.
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              C
              CA Richa Garg
              from Karnal, Haryana
              Sep 19, 2023
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              Address: house no 190 sector 16 karnal

              My order no is P04481684 due to size issue i want to return the product but website is showing error while submitting the return request.

              Also customer care no is not working nor anyone responding on emails.

              I want to return the product and refund my money

              please pick your product and refund my money
              United Colors Of Benetton customer support has been notified about the posted complaint.
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                A
                anand
                from Bengaluru, Karnataka
                Sep 5, 2023
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                Order number p04429457 dated[protected], i was trying to place the order, order fails but money got deducted from my account
                +1 photos
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                  A
                  Amit Borge
                  from Pune, Maharashtra
                  Aug 27, 2023
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                  Order # P04403380
                  Website keeps giving error while trying to submit return. No reply to the emails sent to the company. Nobody picks up phone at customer care number. Others too have mentioned the same exact problem on this site
                  United Colors Of Benetton customer support has been notified about the posted complaint.
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                    R
                    Raghava Suvarna
                    Aug 22, 2023
                    Aug 23, 2023
                    This thread was updated on Aug 23, 2023
                    Resolved
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                    Resolved

                    Non-receipt of refund amount

                    Address: Purchased through online website of United Colors of Benetton

                    I have returned 2 of my purchases vide Order No. P04323164 dated 19.7.23 and P04343952 dated 25.7.23, as the clothes didn't fit and also the quality not upto the mark. I have returned both the items on 29.7.23. I have received the confirmation of receipt of returns on 4.8.23.

                    Till date I have not received the refund amount. I have sent multiple mails to customer care mail ID. None of the mails responded. I have made multiple...
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                    S
                    sharath01
                    from Anantapur, Andhra Pradesh
                    Aug 20, 2023
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                    Hi There,
                    My name is Sharath. I have ordered two shirts from united colors of Benetton in July and due to irregular size and quality I have returned(26 July 2023) my order, but still did not receive refund on my order.
                    +1 photos
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                      H
                      harshilschajed
                      from chennai, Tamil Nadu
                      Aug 19, 2023
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                      Order no.P04372945 error whie submitting the return request and customer care is not helping in this matter.
                      too much of harrasement while purchasing online products.
                      United Colors Of Benetton customer support has been notified about the posted complaint.
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                        P
                        P Raj Pritam
                        Aug 18, 2023
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                        I have ordered two t-shirts form UCB website on 30/06/2023. Till date I have not received my order. I request to return amount for the same
                        Order details as follow
                        Order no - P04261688
                        Order date - 30/06/2023
                        +1 photos
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                          R
                          Ravi0001
                          Aug 17, 2023
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                          I order a shirt but its to small in size so i try so many times to return the product on official site but its show some error. So please help me for refunding.
                          United Colors Of Benetton customer support has been notified about the posted complaint.
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                            S
                            Saransh Jangla
                            Aug 16, 2023
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                            Since 14 August I haven't heard from the customer care about my order P04383707. So if you can't deliver the item then please cancel my order and refund for the same.

                            ORDER NO. P04383707 I had ordered the product on 6th august and since then my product is showing it is in process and haven't shipped yet.

                            Even though the website mention the product will be delivered 2-7 working day. So kindly tell me the status of my item and when can i expect the delivery or if you can't then cancel the order.
                            United Colors Of Benetton customer support has been notified about the posted complaint.
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                              P
                              PG GAURAV
                              Aug 15, 2023
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                              Hello
                              I Wanted to return my order as product is small.
                              Return page is not accepting the request..
                              moreover no one is picking up the call at customer care..
                              they are not even replying to emails..
                              United Colors Of Benetton customer support has been notified about the posted complaint.
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                                N
                                navinkaka
                                from Lucknow, Uttar Pradesh
                                Aug 14, 2023
                                Aug 18, 2023
                                This thread was updated on Aug 18, 2023
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                                Address: India

                                P04382884, P04370915 cancelled by Benetton
                                with following message
                                We’d like to inform you that your order P04370915 has been cancelled.
                                Your payment has also been cancelled and will not be charged any amount for this order. If you have any questions don't hesitate to contact our Customer Care Service.

                                "Your payment has also been cancelled and will not be charged any amount for this order." I made netbanking payment so amount is off my account 35 664, 62

                                Where is my Money as its not showing in my account ?
                                United Colors Of Benetton customer support has been notified about the posted complaint.
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                                Can any one reply to my Query When should I expect the amount in account ?
                                Reply
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                                  N
                                  navinkaka
                                  from Lucknow, Uttar Pradesh
                                  Aug 14, 2023
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                                  Address: India

                                  Following are the orders I have placed worth 36000 R.s .As i stated in my my trailing email communication these need to be delivered by end of this week
                                  It's of no value to me if send after 17th Aug
                                  1: P04382884
                                  2: P04370915
                                  3 : P04370899
                                  1) Are the items ordered not available in stocks provided displayed on portal/website ?
                                  2) If its time consuming available items ordered can be sent in in two slots for whatever items available in stock .I can pay for delivery cost
                                  3) Orders have been placed on 2 Aug(30+ items) and 5 Aug (1 item) and since then status is in process on portal any only reply i got is after
                                  I started posting comments on facebook account of Benetton
                                  4) I hope you understand this sort of experience shatters the trust of customers

                                  This is what I received as reply backend and Frontend issue
                                  +1 photos
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