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United Colors Of Benetton Complaints & Reviews

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Updated: Sep 5, 2025
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United Colors Of Benetton reviews & complaints(493)

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Address: Cp

I purchased an article from the UCB Gurugram store, but due to a size issue I was told it could be exchanged at any UCB store across India. Acting on this, I visited multiple stores:
• Noida store – found permanently closed despite being listed on Google Maps.
• Akshardham outlet – refused exchange, citing it was a factory outlet.
• Connaught Place store – staff members Mr. Pramod and Mr. Rahul behaved rudely...
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jawla
Aug 27, 2025
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Return issue in the site

I purchased the product few days back and just after that i want to return as i recieved it. But now option is not showing for return.order number is #34344...
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Raghava Suvarna
Aug 22, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Non-receipt of refund amount

Address: Purchased through online website of United Colors of Benetton

I have returned 2 of my purchases vide Order No. P04323164 dated 19.7.23 and P04343952 dated 25.7.23, as the clothes didn't fit and also the quality not upto the mark. I have returned both the items on 29.7.23. I have received the confirmation of receipt of returns on 4.8.23.

Till date I have not received the refund amount. I have sent multiple mails to customer care mail ID. None of the mails responded. I have made multiple...
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Verónica Luque Pérez
May 14, 2019
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returns/refunds

Address: 50/5 Restalrig Drive

Hello. The 28th of March of this year I sent the following email:
"Hello, I am trying to return an item from my last order, and it is giving me problems to do the return online. My order number is P00547296 and my email is [protected]@gmail.com Could you tell me something as soon as possible? Thanks”
On the 25th of April. I sent another email to claim an answer to my problem, and I don't have any reply. I still have a shirt that I...
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Shardul Sinha
from Delhi, Delhi
Apr 10, 2019
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t-shirt bleed color and a hole is there.

Address: Gorakhpur, Uttar Pradesh, 273015

I bought a ucb t-shirt for ₹1399 from pantaloons, gorakhpur, uttar pradesh on 17th march 2019. I wore it once and then i washed the tshirt, its green (Turquoise green) colour bled and affected the white colours on the collar and sleeves. Also a small hole is now seen just below the neck collar on the back below the ucb logo.
Please exchange my item. I have the receipt with me. I am hurt by this incident. I was expecting better from...
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Dushyant Dud
from Hyderabad, Telangana
Nov 12, 2018
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color bleeding

Address: New Delhi, Delhi, 110058

I bought 2 new shirt from your cannaught place outlet (A block) as soon as a hand washed it after first 2 uses it bleeded and due to which both of my new shirts are now destroyed. Please follow up in this issue i need a replacement asap. M your regular customer and didn't even told me about it. There is no tag even which mentions that the shirt will bleed.

Kindly look into this. Waiting for your reply

Regards,...
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Gautam .
from Bengaluru, Karnataka
Oct 14, 2018
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shirt colour fade just after 1st wash

Hello,

I bought united colors of benetton shift of mrp 2399/-. I used it and just after washing it for the first time, its color colours faded and became a bit white. This is really not expected from sach a high brand like united colours of benetton.
If the colour of shift of worth 2399/- will fade just after first wash, what else we can expect from such a highly appreciated brand like ucb?

Product link:...
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snjkat
from Agra, Uttar Pradesh
Apr 24, 2018
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shoes wearing off in less than an year

Address: 110024
Website: world.benetton.com/?us

I purchased a pair of shoes from ajio.com on 7th july 2017 vide oeder id #fl17504385 for rs 1799. The product has serious issues regarding poor quality. They started wearing off in less than three months o[censored]se. I tried fixing it using quick fix but now they are in such a condition that they cannot be worn. Not at all worth it. I require a refund of my money so that i can purchase a quality brand....
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adrtjgd01
from Siliguri, West Bengal
Mar 16, 2018
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quality of t-shirt is very bad

Address: Kolhapur, Maharashtra

I had purchased 2 t-shirts from benetton store in kolhapur in february, last week. 5his was done using benetton gift card which i received from one of my friends.

Upon just one wash the t-shirt feels like it is years old and lost all it's elasticity, strength. One is in grey colour and other is of white colour. And both were the premium products of benetton.

I would like it to be replaced.
I had such...
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Sharda1970
from Kolkata, West Bengal
Apr 7, 2017
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Points redemption

Address: Kolkata, West Bengal, 700064

As stated above in the subject matter of complaint which specified clearly that I had 500 club color points and the last date of redemption of which was 9th april.On 9th April I went to UCB branch, city center, salt lake, kolkata.When I asked them to redeem the points in the top I bought from the kids counter, they told that my number was in the suspected list. Its very embarrassing to hear that in front of other people. I hope you will look...
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Arun927
from Delhi, Delhi
Mar 1, 2017
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Genuinity check of the item and Seller Of UCB items

Address: 110010
Website: Paytm

Sir,
Recently I have ordered online from paytm, a leather belt shown brand tag o[censored]CB, but after receiving the item it was not genuine. Since I am a regular customer of your brand UCB, I am really disappointed to get the fake item misusing your brand name. Please check the genuinity of item and seller. The pics of item and seller with invoice is attached herewith.
Thanks.....
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siddharthsinghydv
from Lucknow, Uttar Pradesh
Mar 27, 2015
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Complaint regarding change in color of shoes

Address: Lucknow, Uttar Pradesh

I brought my dark grey coloured shoes from a Benetton store in Lucknow few days back.. But when I washed them for the very first time, its colour faded or changed to light grey . This change in colour is more in the front part while less at the sides, making shoe look very ugly.. So I request you to please look into my complain and replace the product at the earliest.....
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mkmeh91
from Noida, Uttar Pradesh
Apr 9, 2014
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Complaint harassment hooliganism by ucb connaught place delhi

Address: New Delhi, Delhi

I AM ALSO A MIDDLE LEVEL BUSINESSMAN, I AM ALSO HAVING MY ENGAGEMENTS BUT I WAS THIS MUCH DISSAPOINTED BY YOUR STAFF I HAVE CANCELLED TODAY MY TWO APPOINTMENTS AND WRITING THIS TO YOU I REQUEST YO TO PLEASE READ ITS NOT A STORY IT’S A REAL FACT IS HAPPENING WITH LOYAL CUSTOMERS O[censored]NITED COLORS OF BENETTON.
Respected sir,
My name is Mukesh Mehndiratta, In this busy life people doesn’t have time to write or complaint...
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Madhujit Roy
from Delhi, Delhi
Oct 27, 2024
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Address: Gurgaon, India

Dear Sir,
I have humbly pointed out multiple times, as a loyal customer o[censored]nited Colors of Benetton, that due to size issues ( child size) I have returned both items of order 7734 . This was verified by the pick-up delivery person who came to collect the items. However, your Warehouse has updated only one item in the system, and only partial refund has been effected.
I am earnestly requesting for full refund as I have returned both items as I needed adult size tee shirts.
Looking forward to your proactive support towards resolution of this issue expeditedly.
Thank you in anticipation of your kind co-operation.
Best regards.
Madhujit Roy.
United Colors Of Benetton customer support has been notified about the posted complaint.
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    Aug 16, 2024
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    Address: Gurgaon - Haryana

    #5855 - Order Number
    Ordered 7 items online on 6th Aug. Received 3 items on 9th Aug and 4 are pending till now. Wrote to Customer Service on 13th Aug, they responded on 14th Aug saying they need time to investigate. Today is the 16th and nothing has changed. How can It take you 10 days to dispatch an order ?
    I can't even view a return button / option against the products I have received, how do I return them ?
    The Manage Order tab on the website malfunctions. It sends an OTP which you input but displays nothing after that.
    What a disgrace for this brand.
    I want to know where the 4 products are, when will I receive them ?
    United Colors Of Benetton customer support has been notified about the posted complaint.
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      VIRENDRA VINAYAK THAKURDESAI
      Jun 5, 2024
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      My Tshirts o[censored]nited colours of Benetton bought from Pantaloon outlet in Warje - Pune - May 2024 have discoloured / faded during the 1st wash. The expensive product worth 2000/- each faded in 1st wash reflects the poor quality of the products and its poor quality control to ensure the quality products are made available to the consumers.Such products should be recalled and recalibrated before being sold in the market to avoid the customers getting feeling like cheated and inturn affecting the reorders and bad publicity.
      My T shorts should be replaced / refunded
      United Colors Of Benetton customer support has been notified about the posted complaint.
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        Shanti kolli
        Jan 4, 2024
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        I have bought a sweat shirt for the kid, it's bigger in size. I am trying to call the customer care since 3 days but no one is responding. It's just pathetic and annoying
        United Colors Of Benetton customer support has been notified about the posted complaint.
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          neet gupta
          Dec 18, 2023
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          Address: Shastri nagar

          Last year we have purchased a woman leather jacket from United colours of Benetton. This year wen we take it out it’s outer skin is torn from several places. It’s not genuine leather. It’s fake products
          United Colors Of Benetton customer support has been notified about the posted complaint.
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            Vaishallyy
            Sep 20, 2023
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            I got a pair of jeans from UCB online. It came like 3 sizes bigger. Now I am unable to file a request for return. Despite filling all the details carefully and correctly, it shows an error every time. Their customer care number is also not reachable.
            United Colors Of Benetton customer support has been notified about the posted complaint.
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              CA Richa Garg
              from Karnal, Haryana
              Sep 19, 2023
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              Address: house no 190 sector 16 karnal

              My order no is P04481684 due to size issue i want to return the product but website is showing error while submitting the return request.

              Also customer care no is not working nor anyone responding on emails.

              I want to return the product and refund my money

              please pick your product and refund my money
              United Colors Of Benetton customer support has been notified about the posted complaint.
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