Club Factory Complaints & Reviews

I ordered from club factory
Item confirmed on... 17 jul 2020
Went in customs clearence 29 jul 2020 it's more than 20 days order stucks in custom clearence

No update, estimate time is already passed

Please delivery my order as soon possible it's too late

I order a shoes and its has been cancelled but till now i din't receive refund back

Hi

I ordered a product named White crystal diamond collar necklace from club factory
My order no. : SO[protected]
Item shipped on : 06 July 2020
Went in customs clearance on 9th July 2020
Its more then 36 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late.
Please find attached screenshot.

Club factory app are ban in india.. & now club factory refusd to give sellers payment.. Please help as 30, 000 seller in india.. Suffering from this problam.. Lots of sellers have business loan.. Some sellers are tring for suside.. Please help as.. My 13 lakhs hold on club factory.. Please help

My order is being canceled by mistake, please do not cancel my order. Please resume my order
Order no.-so [protected]

I didnt get refund for my three orders cancelled by you
SOR[protected]
SOR[protected]
SOR[protected]

My problem not solved

Ordered vide order ID no. SO[protected] and returned back vide Id no. SON[protected]. showing under refund category. Refund has been not received as on date.

I ordered a product on clubfactory app order i'd is so[protected] and made prepaid payment, after 20 days i got the message which is my order canceled by computer system automatically why because you can't collect your order, actually i didn't get any call or msg about product delivery, and even i didn't get my refund also
Please take necessary steps and process against my request and help me to get my refund back or my product

Dear team,

I have purchased a boat earphone from clubfactory and clubfactory doesn't provide me the invoice of my product now i am unable to get the invoice of my earphone i want to claim warranty but without invoice boat company is not responding.
My order id from clubfactory was so[protected]

Hello sir,
Indian govt banned club factory app from india.
I ordered from club factory on 30 july 2020.

My order no is s[protected]
And order confirm on 1 july 2020
Shipped from international warehouse on 10 july
Customs clearance on 13 july
Its more then 30 days order stuck in customs clearance.
No update, estimate time already passed.

Please deliver my order or initiate refund as soon as possible. It's too late.
Please find attached scrrenshot.

Order id:so[protected]
Refund id:sor[protected]
Refund process start date :[protected]
Refund process time:5-7 days
I ordered for a product and my order was cancelled due to out of stock. The refund was applied and after 1 week i never recieved any refund in my account.

Hi,

I placed a order on Club factory on 22/06/2020, the amount was paid through my paytm wallet through HSBC credit card, in my credit card transaction history, it showed amount 1871.00 INR was paid to "GLOBEMAX TECHNOLOGY IN DELHI", this must be the club factory counterpart working in India.

Then a part of this order (With order id: SO[protected]) amount 618.00 INR was returned and refund was showing as processed in the club factory app on 12/07/2020 (return id generated was : SON[protected] but i have checked my paytm statement and my HSBC credit card statement, no refund processed.

Kindly help in getting back this refund.

I have mailed Club factory through the app, but no reply received. Then i have even called a phone number i saw in the consumer forum for refund, no was busy, i got a callback from two different numbers saying it is club factory customer care, and that i need to install ANYDESK App and give them access to my phone so that they can refund my amount. I think this is fraud so please look into this. The mobile no that called back is +91-[protected]

Thanks & Regards,

Ankita Debnath

Hi,
I have ordered 11 in 1 resistance tube on June 30 2020 thro Paytm. Due to some reasons, club factory ppl made me to wait for one month n cancelled my order without my knowledge. Since they initiated cancellation on 29th July 2020 and mentioned that I’ll received the refund amounting 862.12. As of now, it’s still showing processing and I don’t have a proper medium to communicate with them. I would like your kind self to look into it refund that amount at the earliest. Hope u ppl will surely help customers like us in getting our refund back.

Thanks in advance
Jaivignesh M
SO[protected]
Amount = 862.12/-

Refund ID-SOR[protected], SOR[protected], SOR[protected]

My order no is SON[protected]
They are not giving my refund.
I returned when I received the product but they are not giving my money back.
I already returned it a month ago but not get any refund information .

Hi

I ordered from club factory
My order no. : SON[protected]
Item on : 4th jul 2020,
Its more then 38 days order stuck in customs clearance,
No update, estimate time is already passed.

Please my refund as soon as possible. Its too late.
Please find attached screenshot. refund my money to my Paytm Wallet mode.

I ordered from club factory
My order no. : so[protected]
Item shipped on : 27th july2020
Went in customs clearance on 30th july 2020
Its more then 14 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order asap.
Please find attached screenshot.

Hi sir my name is irendla anil my product not received i want my order customs clearence showing ordered 30-july-2020

Order no. So[protected]

Hi
I gagandeep wish to bring this into light that club factory has cancelled my two orders for more than a month they were in customs clearance now they are cancelled
So[protected]
So[protected]
The order id of the orders which are cancelled
And one order is still in refund process for more than a month have contacted customer care for the same they used to say it will be refunded and still hasn't been
The order id is so[protected]
Please look into this matter

Please check with this number [protected] as i had ordered one frock but due to lockdown i didn't get my return amount and now the site is blocked also.