Claimed

Club Factory Complaints & Reviews

1.1
Last updated Sep 17, 2023
Complaints 5546
Resolved
1154
Unresolved
4392
Quick Links
Statistics
Share
Contacts

File a complaint to Club Factory

Having problems with Club Factory?

File a complaint and get it resolved by Club Factory customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Club Factory reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divakar Sah
Aug 18, 2020
Report
Copy

About club factory

Address: Model town phase 2 bhagu road street. 24 bathinda

I ordered from club factory
Item confirmed on... 17 jul 2020
Went in customs clearence 29 jul 2020 it's more than 20 days order stucks in custom clearence

No update, estimate time is already passed

Please delivery my order as soon possible it's too late...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ibalyne Waiba Lapang
Aug 18, 2020
Report
Copy

Refund

Address: Umsning proper b
Website: Clubfactory

I order a shoes and its has been cancelled but till now i din't receive refund back...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
utpreksha saxena
Aug 18, 2020
Report
Copy

Product or refund not received

Hi

I ordered a product named White crystal diamond collar necklace from club factory
My order no. : SO[protected]
Item shipped on : 06 July 2020
Went in customs clearance on 9th July 2020
Its more then 36 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order or initiate refund as soon as possible. Its too late.
Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pick Mall
Aug 17, 2020
Report
Copy

Seller payment on hold

Club factory app are ban in india.. & now club factory refusd to give sellers payment.. Please help as 30, 000 seller in india.. Suffering from this problam.. Lots of sellers have business loan.. Some sellers are tring for suside.. Please help as.. My 13 lakhs hold on club factory.. Please help...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sʋʀʌj Sɩŋʛʜ
Aug 17, 2020
Report
Copy

Order canceled by mistake

My order is being canceled by mistake, please do not cancel my order. Please resume my order
Order no.-so [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem Mala
Aug 17, 2020
Report
Copy

Money not credited

Address: No.18, Jeyam Nagar

I didnt get refund for my three orders cancelled by you
SOR[protected]
SOR[protected]
SOR[protected]

My problem not solved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rishihari
Aug 16, 2020
Report
Copy

Refund not received since 20 days.

Ordered vide order ID no. SO[protected] and returned back vide Id no. SON[protected]. showing under refund category. Refund has been not received as on date....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered a product on clubfactory app order i'd is so[protected] and made prepaid payment, after 20 days i got the message which is my order canceled by computer system automatically why because you can't collect your order, actually i didn't get any call or msg about product delivery, and even i didn't get my refund also
Please take necessary steps and process against my request and help me to get my refund back or my product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pandit Achal Richhariya
Aug 15, 2020
Report
Copy

not getting the product's invoice purchased from club factory

Address: 1054 NAGARIYA COLONY, KHUSHIPURA

Dear team,

I have purchased a boat earphone from clubfactory and clubfactory doesn't provide me the invoice of my product now i am unable to get the invoice of my earphone i want to claim warranty but without invoice boat company is not responding.
My order id from clubfactory was so[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raj sahu 108
Aug 15, 2020
Resolved
Report
Copy
Resolved

product not delivered or not get refund

Website: www.clubfactory.com

Hello sir,
Indian govt banned club factory app from india.
I ordered from club factory on 30 july 2020.

My order no is s[protected]
And order confirm on 1 july 2020
Shipped from international warehouse on 10 july
Customs clearance on 13 july
Its more then 30 days order stuck in customs clearance.
No update, estimate time already passed.

Please deliver my...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Sand Man
Aug 15, 2020
Report
Copy

refund not received for cancelled order

Order id:so[protected]
Refund id:sor[protected]
Refund process start date :[protected]
Refund process time:5-7 days
I ordered for a product and my order was cancelled due to out of stock. The refund was applied and after 1 week i never recieved any refund in my account....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: GLOBEMAX TECHNOLOGY IN DELHI (Delhi / China )
Website: www.clubfactory.com / m.clubfactory.com

Hi,

I placed a order on Club factory on 22/06/2020, the amount was paid through my paytm wallet through HSBC credit card, in my credit card transaction history, it showed amount 1871.00 INR was paid to "GLOBEMAX TECHNOLOGY IN DELHI", this must be the club factory counterpart working in India.

Then a part of this order (With order id: SO[protected]) amount 618.00 INR was returned and refund was showing as...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vickymuthu
from Thrissur, Kerala
Aug 13, 2020
Report
Copy

Seeking Refund For order # SO29023817384441

Hi,
I have ordered 11 in 1 resistance tube on June 30 2020 thro Paytm. Due to some reasons, club factory ppl made me to wait for one month n cancelled my order without my knowledge. Since they initiated cancellation on 29th July 2020 and mentioned that I’ll received the refund amounting 862.12. As of now, it’s still showing processing and I don’t have a proper medium to communicate with them. I would like your kind self to...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prem Mala
Aug 13, 2020
Report
Copy

Order cancelled by them refund not made

Refund ID-SOR[protected], SOR[protected], SOR[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jadeja krutiraj
Aug 12, 2020
Report
Copy

Give my refund

Address: C-88, pushpak township,near gaytri petrol pump,undera , vadodara

My order no is SON[protected]
They are not giving my refund.
I returned when I received the product but they are not giving my money back.
I already returned it a month ago but not get any refund information ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahbaaz khan
Aug 12, 2020
Resolved
Report
Copy
Resolved

Refund my payment

Address: Meermust Darul aman Manzil p/s Kotwali district jaunpur pin 222001

Hi

I ordered from club factory
My order no. : SON[protected]
Item on : 4th jul 2020,
Its more then 38 days order stuck in customs clearance,
No update, estimate time is already passed.

Please my refund as soon as possible. Its too late.
Please find attached screenshot. refund my money to my Paytm Wallet mode....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shitalkshetre
Aug 12, 2020
Report
Copy

My order is in custom clearance since so many days

I ordered from club factory
My order no. : so[protected]
Item shipped on : 27th july2020
Went in customs clearance on 30th july 2020
Its more then 14 days order stuck in customs clearance,
No update, estimate time is already passed.

Please delivery my order asap.
Please find attached screenshot....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anil5795 Irendla
Aug 12, 2020
Report
Copy

i want my order not received

Address: D-804,8th floor suman sangini gujarat , surat-395010
Website: Club factory

Hi sir my name is irendla anil my product not received i want my order customs clearence showing ordered 30-july-2020

Order no. So[protected]...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi
I gagandeep wish to bring this into light that club factory has cancelled my two orders for more than a month they were in customs clearance now they are cancelled
So[protected]
So[protected]
The order id of the orders which are cancelled
And one order is still in refund process for more than a month have contacted customer care for the same they used to say it will be refunded and still hasn't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karobi Bharalua
from Mumbai, Maharashtra
Aug 11, 2020
Report
Copy

For the return amount process

Address: Patgaon near old radio center azara guwahati assam

Please check with this number [protected] as i had ordered one frock but due to lockdown i didn't get my return amount and now the site is blocked also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy