Club Factory — bad product quality, totally tampered condition and no free gift was given as claimed.

Address:712258

I ordered a handheld sewing machine on 3rd july but i am really unsatisfied with the product that i received after 20 days with extremely bad packaging. The free gift that was claimed to he given with the product was also not given. I want an immediate refund for the order or compensation on this id order clubfactory awb[protected]. Do my refund as soon as possible.
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I have an ordered at 10 july, 2019 but it's not delivered from now.
I received message mentioned that the product was delivered on 17 July 2019 @2:30pm, but I haven't got any ordered product to the delivery address that I mentioned in the order
Hi,

My order SO[protected] from club factory is showing as pending at custom clearance since June 28 . I have already paid for the order and I haven't received it yet.
I contacted club factory customer care but no reply. This is very frustrating, will not order anything from club factory again.
Please refund my money.
Request to a return and refund
Inbachristy Smilee's reply, Jul 17, 2019
The product will be unfortable, Size, Quality of the product can't like it. U shown in a picture total different to i see the product. Please request to return my products same time refund to exchange another products.
My order No.SO[protected] shirt is booked on 17.06.2019.Amount paid through Paytm on the same day.Purchased amount is ₹ 916.81.Tracking status is inactive for return or cancel.So please refund my amount RS.916.00
Tracking no:[protected] June 22/7/19 order got confirmed till shipped date is shown then delivery date mentioned on july 10 but till date 17 /7 i didn't received that product if possible deliver the product otherwise refund my paid amount Rs 293

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    +86 185 5739 6868
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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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