[Resolved] Club Factory — balance in cf account stolen by their executives

[Resolved] Club Factory — balance in cf account stolen by their executives

S Srishti225 from Varanasi, Uttar Pradesh

I had rs 1512 balance in my cf account. The same was transferred to some gira’s account on 11th jan’18. This withdrawal was not made by me. The bank details are not mine. There has been an unauthorised access to my account, probably by the cf executives. Customer support is not helpful as they asked me to contact the police. Any monetary balances in the club factory account should be the responsibility of the club factory itself. I have spent 6 days now trying to find a perfect solution. Please help me with the same. Club factory should take the responsibility for this loss in my cf account balances. Either undo the withdrawal or reimburse me for the same. +2 photos Was this information helpful? No (0) Yes (0)
Feb 21, 2019 Complaint marked as Resolved Verified Support Jan 21, 2019 Club Factory Customer Care's response Dear, our agent has not right to withdraw customers' refund. For this issue, please report to the police.
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Comments

arzoocharnalia

from Delhi, Delhi

I got defected product from club factory and there is no option to return it so I want to return ASAP and need my full amount back. poor quality for both the products I did ordered and poor customer support.

arzoocharnalia's reply, Jan 16, 2019

I will not bear any courier charges as I got a damaged product so I will not bear any extra xharges for the same.

Mallikarjun Chickpatil

from Gulbarga, Karnataka

I have ordered shirt of XXL order No. S[protected]. Payment is paid through net banking. This company shirts are not slandered one, so my ordered shirt is not fitting me.
I want it to return.
For return of order is very very difficult. Only to order is easy.
Very sorry for ordering.