[Resolved] Club Factory — club factory cce ajay kumar took 40000 by online transaction by misleading pranjal tamuli | |||
Dear sir, on 19/12/2018 (Tracking id[protected] i orderd a jacket (Rs2375) through cod. As the product was small i return the product &ordered another jacket on 24/12/2018 (Worth rs 1550) through cod. Till that day i didn't get my previous amount even though i have given my bank details. I was waiting till today. When i called customer care ajay kumar (Phone no-[protected]) was the person whom i interacted, he asked my atm validity no &assure me to return my money in 2min. As soon as i gave the details my account debited rs40000 at around 4:40pm. Please help or else i have to go to cyber crime. Regards Was this information helpful? | |||
Feb 15, 2019 Complaint marked as Resolved Verified Support Jan 15, 2019 Club Factory Customer Care's response Dear, extremely sorry for your loss, but that phone number is not our customer hotline. You can find hotline number from our APP or contact our online agent. For this issue, you are strongly recommended to report to the police.
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 2 Comments | |||
Comments
I ordered men's casual shoes from club factory.. But the quality is damn cheap... So i want to return the order as soon as possible
Reply
Dear, Why your site is not secure, how come ajay kumar can see all the details of my order including product code, tracking id, payment details etc, if that phone number is not from your CLUB FACTORY. Remember one thing there are millions of customers are shopping from your site(which is not at all HACK proof any ordinary ### can HACK your site).I am highly disappointed. Please help to get back my money
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