[Resolved]  Club Factory — club factory refund status order no-so83240396

Address:Thane, Maharashtra, 421004

I Ordered two items as on 8th Jan 2019 out of which Club Factory cancelled my order for one item due to unavailability. The order that they cancelled was on 17th Jan 2019 amount of 659.89 (INR) which I had made payment through Net banking of Axis Bank. It was said payment was refunded but never credit back to my account.
Even when I am logging into the Club factory app it's showing as amt refunded but No amount is credited into my Bank account or into my Club factory wallet.
Was this information helpful?
No (0)
Yes (0)
Mar 1, 2019
Complaint marked as Resolved 
Verified Support
Jan 25, 2019
Club Factory Customer Care's response
Dear, please contact us at [protected]@clubfactory.com for this issue with our SO number. Please do not worry, you will get your money back.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information