Club Factory — customer service not responding regarding my refund

Bhawna Anand

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Club factory

I had asked Club factory costumer service help regarding my refund for the returned product but they are not replying my chat. It has been a month from now when i had returned the product and the app portal shows refunded but when i click on "show refund details " an error message pops up "we are still updating your refund details ". They have also charged me for returning package. But i still haven't received my remaining amount. This is completely fraud business site. Please resolve this issue ASAP.

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Comments

Kapai Sofy

from Ziro, Arunachal Pradesh

I got a call saying i have won a lucky draw and to transfer them 6500amount before delivering me...

Shashipp

from Mumbai, Maharashtra

Hello I have ordered product online from club factory site I have received mail of confirmation but I haven’t received my product annd not able to track either pl help my order no is SO41061489 my email id is [protected]@yahoo.coum

Shashipp's reply, Aug 23, 2018

My email id is [email protected]

Nidhi Varma

from Allahabad, Uttar Pradesh

I want to return product which has already been delivered to me due to size issue. Called customer care no and was asked to provide my card details including cvv. Is it essential to provide such details to get amt refunded

Shilpa Santu

from Limbdi, Gujarat

Invoice No. SO38259977
I don't want this product because its not worth of rs. 302/-. Please take this product and refund my amount to my account details.

Mani@75

from Mangalore, Karnataka

I placed an order on 20.08.2018, order no. SO41642198. I logged in as a guest. Now I couldn't find my order while trying to track it. I've made the payment also. How can I track my order?

Meenakshi Raghuwanshi

from Lucknow, Uttar Pradesh

I ordered item that was not fit I returned but I didn't get my refund after 1 month I ordered as a guest and I already gave all the information about my bank account
Customer name: Meenakshi Raghuvanshi
Item number:so33341394 please help me customer care donot give suitable response this is also very disappointed matter please resolve my issue

Ganatra Gauarav

from Bhopal, Madhya Pradesh

The shirt is short

Billa Narendra

from Hyderabad, Telangana

SO42154241 this is my order no in club factory till now I can't get the shipping details and tracking . How can I get the tracking details as gest order

Asgarullah

from Chennai, Tamil Nadu

Iam order charger adapter box, on 8 august 2018
my order is s[protected]
still not delivered and not repsonse from club factory side

Abby1

from Adoni, Andhra Pradesh

I have ordered 4 products but the quality is not as expected. I want to return 2 of the products. I have already informed this to helpcentre but thier is no proper response. Please respond ASAP for my retrun n refund request.

Order no. - [protected]
My mail I'd -abhignya.[protected]@gmail.com

SuryaSyam

from Bengaluru, Karnataka

On my payment of Rs.1358.21 on my account was debited but the trasaction showed failed status.

Swetha Madhuvarsu

from Hyderabad, Telangana

My order number is SO37345775.My order has shipped and payment is also done but I am unable to track my order..it has been around 2 weeks I have ordered the product there are no updates of order till that timr.

Please check the status of the order and try to resolve it as Soo as possible..

ratheesh@1

from Coimbatore, Tamil Nadu

Club Factory — customer service not responding regarding my refund so35635011

I had asked Club factory costumer service help regarding my refund for the returned product but they are replying my chat. They asking charge me for returning package. But i still haven't received any positive chat from club factore This is completely fraud business site. Please resolve this issue ASAP.