Club Factory — delivery too late

Address:thinkivate learning pvt ltd msons arcade cherooty road,kozhikode,kerala,673001, 673001

I ordered a headset on november 12th, the product didn't get its almost two months, so[protected] is my order number. I already paid but didn't get the product, and i can't cancel the order.. Such a waste online shopping app, i need a refund, i called club factory help center but they didn't help me, everyone says that the product will deliver soon.. But till now i didn't get. I tried so many times to get the product but i can't, please solve my problem
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They consumo a very highly time
I am not getting my order. Delivery boy came 2-3 times but due to my incorrect number in club factory in dint get the OTP .. i request customes care centre, in live chats through mails also many times but still the problem is same please update my number and give my order either money back thanks. Order number is SO[protected]

Hi Team,

I have ordered 3 items from club factory payment done through paytm but order not visible in app no message and email confirmation of order. Please check screenshot and do the needfull

Thanks,
Rahul Anand
[protected]

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