[Resolved]  Club Factory — didn't receive my order yet

Address:Ernakulam, Kerala, 682024

Hello,
I have order two piece of clothes from club factory with order number s[protected], s[protected].. Tracking id details eq[protected]in, eq[protected]in on 17/3/2018... These orders have stuck some where in indian post office in kerala. Would you send the confirmation detail and sending order back to indian post. So i could get my parcel. I have send multiple mails to [protected]@clubfactory.com but no reply. If you people need money you can ask gently and take our hard earn money, but such kind of frauders act is not permissible.
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May 29, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2018
Club Factory Customer Care's response
Dear, your orders are delivered, have you received it? And you means you want to return? Please describe your issued in details, and try re-star 5, thanks.
Verified Support
Apr 16, 2018
Club Factory Customer Care's response
Dear, both your orders have been delivered according to the status, so please try to contact your local India post for the parcels.
Please try to re-star us for 5. Thank you.
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