[Resolved]  Club Factory — drawstring tassel single shoulder bag

Website:Club factory app

I had ordered the product online on 12th february, 2018 but still i haven't yet received the product. I have received the message with the tracking number[protected] but somehow this link is not accessible. I have already made the payment for the product. If the company is not delivering the product then kindly refund my amount. Of rs. 493.

Its been a long time that i have ordered the product online i. E. Drawstring tassel single shoulder bag. I am waiting for the product but these cheaters if they are not ready to deliver the product then only refunding the amount is the option which is possible. Kindly look into this matter or else i will take this up to the superior authorities and will ensure that this particular company gets a toll for the same.
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Mar 30, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
Club Factory Customer Care's response
Dear, sorry for the delay, but please kindly wait for 2-4 days, and you will receive your parcel.
And please try to re-star us for 5 after receiving. Thanks.

Mar 01, 2018
Updated by kamat.manali
I have finally received the product on 28th Feb, 2018 but it is of cheapest quality. Kindly arrange for a pickup from the address on which it was delivered and also would like to have a refund arranged ASAP of Rs. 493.
Complaint comments 

Comments

My name is mohit mihir
I would like to inform you that
I have not docket number so i cant give. Docket of customer care. When he said that what is your docket number that time i am helpless. So i know that?
What is my docket number
So, , i request you please send me docket number in my email.
[protected]@gmail.com
Please help me sir. Give me docket number... order no so13343647 please sir help us

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