[Resolved] Club Factory — exchange of formal shirt | |
Few days back i bought a formal shirt from your club factory website as a guest but it doesn't fit me well so i want to replace it... Order number is so[protected]... I want to exchange it with a new size... I don't know how to return it and proceed further... If it is possible kindly help me with this.. Contact me as soon as possible. Contact number is [protected]. Email id [protected]@rediffmail.com Was this information helpful? | |
May 8, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Club Factory Customer Care's response Dear so sorry that we can't find your order, can you check again and send us the order number? So that we can help you as soon as possible. And please try re-star 5. Thanks.
Verified Support Apr 02, 2018 Club Factory Customer Care's response Dear, sorry that item/size/color exchange is unavailable now, you can return it to us for refund, and then purchase a new one.here is the return address: CLUBFACTORY INDIA PVT LTD (Return Center) G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301 According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay. So please send your items via the courier to us and we will refund the amount after receiving within 7-15 days. Please try to re-star us for 5. Thank you. | |
 1 Comment | |
Comments
I ordered for 3 pairs of shoes and other items but from guest account. all the shoes are of wrong size. i am unable to file for return the same. i need urgent help with order number SO14707625
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