[Resolved]  Club Factory — failed order delivery

Address:620006

Hi,
This is preethivardhana. I made an order through club factory app (So[protected] on jul 13th 2019. Edd mentioned to be 31.07.2019. My order got delayed and so i raised a complaint and they replied me back stating that my order is stuck in custom clearance so please be patient. But today i received a message stating that my order got delivered. When i tracked (Delhivery[protected], it shows courier not picked up yet. I don’t know what is happening am very confused. Kindly cancel my order and revert my money back. Please do reply asap.
Thanks and regards,
Preethivardhana
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Sep 14, 2019
Complaint marked as Resolved 
Verified Support
Aug 14, 2019
Club Factory Customer Care's response
Dear, please do not worry, this order is not delivered yet.
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