[Resolved]  Club Factory — get the transaction done (account debited payment failed)

On 02/05/2018 done a payment through paytm to buy cloth item no: cbs[protected]n order no: so24672996 worth rs.645.41and the account debited. Finally got a mail that the payment is failed. I want that transaction to be done. Please be kind enough to rectify the problem why my payment failed and where my money has gone?

I want this failed transaction to be done or else please provide refund facility.

Kindly look into this on priority.

Thanking you.
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Jul 4, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2018
Club Factory Customer Care's response
Dear,
We have your order. We cannot confirm the date,  but normally you will get the order in about 4-6 days. And you can also track your order by following: Account - Orders - Tracking. Please try re-star 5. Thanks.

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