[Resolved] Club Factory — haven't received my order which was placed in february beginning
Apapoorva trivedi on Mar 11, 2018
My order tracking number is[protected]
I placed the order before valentines day but haven't received it yet. Earlier it didn't show any progress. Then the tracking no. Said that it will get delivered by 1st of march but now till 11th of march it is showing that shipment has been picked up but no sign of delivery yet.
My email id is firstname.lastname@example.org
Complaint marked as Resolved Apr 16, 2018
[Mar 12, 2018] Club Factory customer support has been notified about the posted complaint.
Suresh rev's response, Mar 06, 2018
Order no S[protected] yesterday I ordered business men black leather shoes with size 6(uk).bt the actual size is 9(uk)..plz change size and ordered to same address
Verified SupportClub Factory Customer Care's response, Mar 13, 2018
Dear, the order was in custom clearance before, so it shows pick up rescheduled daily. But now the custom clearance is finished. The local courier has picked up it. And here is the latest tracking info for you reference. Normally you will receive it in 5-6 days. And we'll push the courier to deliver it to you ASAP. Thanks for your patience.
If the problem has been solved, please give us a 5-star comment and mark 'resolved'. Thanks for your support.
|4 Comments Updated:||Share0Tweet0Share0|
Post your Comment
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000