[Resolved] Club Factory — haven't received my order yet | |
I have ordered few items through club factory on 2nd august. I couldn't track my oder after 16th of august. The estimated delivery was in 20th august but i didn't received my order yet. The courier was found to be delhivery. Kindly go through the issue and do needful either to deliver my order or to refund the amount which i have already paid. Thank you Was this information helpful? | |
Oct 6, 2019 Complaint marked as Resolved Verified Support Aug 28, 2019 Club Factory Customer Care's response Dear, for this issue, please contact our customer service in the APP, we will contact courier to solve your problem.
| |
 3 Comments | |
Comments
I ordered a gift for my frnd and it is been more than 15 days the order is not delivered and it is shipped and reached at consignment location, even a received a call regarding a deliverey but the order is not delivered. Ease check and revert when will the order will be received.. please speed up the process and deliver the product asap
Reply
Sir I ordered a saree and paid the money through phone pay and money was deducted from my account and money was deducted but order not placed
i haven't receive my order i have already paid ihave an order 11 august but not deliverd from now.plese help me
![]()
![]()
![]()
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information