Club Factory — I did not cancel the order but got cancelled

Address:	560037
Website:	www.clubfactory.com/views/order/detail.html?orderId=SO45594458&type=detail

Hello,

I did not cancel the order number so45594458 paid on 7th sept. Paid total: ₹359.62 for daily necessities handheld sewing machine pocket hand sewing machine portable manual sewing machine sewing machine.

Courier was by dispatched on 19th sept. However, no one contacted me from delhivery and the tracking is showing as cancelled from my end. But i did not cancel it.

I tried calling club factory customer care and delhivery customer care also used the app customer care service. Did not get any resolution.

I am highly disappointed and paid the money and just waiting for them to deliver the products. They are frauds and cheaters. Just taking money and not delivering the product to us. This is ridiculous