[Resolved]  Club Factory — I didn't get refund

I ordered some products from club factory on october 2018. They said that they will place the order on november. But i didn't get the product. After that i called the supporting member and register the complaint. The person said that they will refund the money through pay tm. But they were not refunded the money yet. I'm waiting from november to january, till january 2019, club factory is not refunded my money. I will never use this this app next time. Its very very worst app.