[Resolved] Club Factory — I didn't receive my package

 
2 Reviews
Saroornagar, Andhra Pradesh, India
 Syed younus on Mar 3, 2018
I ordered 3 shoes total amount of 2609.43 rupees. My order number is so13773767. I ordered it on 2 weeks ago. I paid this amount through paytm. Till now i didn't receive any single shoe from you. And today when i check the status it shows me expired. If you guys don't want to deliver my order please kindly refund my amount my paytm number is [protected]. Thank you.

I didn't receive my package
Complaint marked as Resolved Apr 8, 2018

Complaint Status


[Mar 04, 2018] Club Factory customer support has been notified about the posted complaint.
Verified Support
Club Factory Customer Care's response, Mar 05, 2018
Dear, please tell us your paid order in your account, SO13773767 is an unpaid order since we can not find it.
Or you can directly tell us your registered e-mail id, then we can check it for you.
Verified Support
Club Factory Customer Care's response, Mar 05, 2018
Dear, we have checked that your payment was failed according to paytm, so it will be automatically refunded to your side within 7-14 days if it has been deducted. Thank you.

I didn't receive my package
Verified Support
Club Factory Customer Care's response, Mar 05, 2018
Please try to re-star us for 5. Thank you.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I haven't received my order till now, which was purchased on July 16 today its August 19 the SO Number is
Order :- SO[protected]

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    Club Factory - I didn't receive my package