[Resolved] Club Factory — I didn't receive my package

Syed younus

from Hyderabad, Telangana

Address:

Rangareddy, Andhra Pradesh, 500005

I ordered 3 shoes total amount of 2609.43 rupees. My order number is so13773767. I ordered it on 2 weeks ago. I paid this amount through paytm. Till now i didn't receive any single shoe from you. And today when i check the status it shows me expired. If you guys don't want to deliver my order please kindly refund my amount my paytm number is [protected]. Thank you.

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Apr 8, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2018

Club Factory Customer Care's response Dear, please tell us your paid order in your account, SO13773767 is an unpaid order since we can not find it.
Or you can directly tell us your registered e-mail id, then we can check it for you.

Verified Support

Mar 05, 2018

Club Factory Customer Care's response Dear, we have checked that your payment was failed according to paytm, so it will be automatically refunded to your side within 7-14 days if it has been deducted. Thank you.