Club Factory — i have returned some products but i didn't get refund. it's now 45 days.

9 Reviews
 Avijit1122 on Sep 11, 2018
I have purchased some products from club factory. Later i have returned those products as the product quality was very bad. I got message that those products have been reached to ware house on 3rd august, 2018. But still i did not get my money. They haven't refund my money. All the time i called their customer care, they have been telling that they have notified the case to warehouse. But then nothing happened. Please look into this case on priority.

Complaint Status

[Sep 11, 2018] Club Factory customer support has been notified about the posted complaint.
Updated by Avijit1122, Sep 17, 2018
SO30959473 IS MY ORDER NUMBER. They are not giving my money refund. Please help on this.
Complaint comments  8 Comments     Updated: Share0Tweet0


I placed wrong product so i need to cancel my order
Please cancel my order and refund my amount of RS 377.Kindly co-operate. I have ordered a different one.Thank you.
Malathi Tulsiani's reply, Sep 4, 2018
Cancel my ticket and refund my money RS 377.Thank you
I ordered fr 4 items out of whch 1 ws nt available bt instead of 3 items i rcvd nly 2...however i paid fr all exec znt rplyn
This has to inform you that I order a dress noSO42693597.I received the above item today 4th august 18 but the received dress is too big in size. So I want to return it as soon as I can. Ultimately I inform you to to kindly give proper guidelines as soon as possible
Order no -SO42693597
Mail I'd

I accidentally ordered same order twice and paid for it. Could you please cancel Order Number SO44880854 and refund the amount to my bank account. I am so sorry for a mistake.

Order Number SO44880854 Cancel it and refund the amount.
Order no SO44789522
Please share the shipping details
I have ordered on dated 3rd September but till date no information received. Neither the order is shown to me in my account. Please resolve my issue as soon as possible. Otherwise please cancel my order and refund accordingly.
I wnt to cancle my both the order
I order accidentally
Am sorry
Plz cancel my order
Plz i dnt wnt tht product ..not bcoz its bad but nw i hv change my mind
Plz cancel it plz
I want to cancel my order because I want to change my order. I want to change color in my oder. Though it's possible I won't cancel my order. But it's impossible I want to cancel my order.My order no is SO 44315684
Please cancel my order.

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    +86 571 8689 1965
    +86 185 5739 6868
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - i have returned some products but i didn't get refund. it's now 45 days.