[Resolved] Club Factory — i haven't received my product. club factory show delivered but courier company says in custom clearance. | |||
Hello My order so[protected] and tracking id [protected]. Hello. I received a message that "your product is delivered.".. But i didnt receive my package yet. I even didnt receive any information about the courier boy such as contact number. My package was supposed to delivered by delhivery courier. I contact to the dehlivery customer care.. They said the product is in custom clearance. So they didnt receive any package yet. Plz provide me correct information about my package Was this information helpful? | |||
Sep 7, 2019 Complaint marked as Resolved Verified Support Aug 06, 2019 Club Factory Customer Care's response Dear, this order is still stuck in customs clearance now, please do not worry.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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I have ordered a neckpiece a month back and have made the payment. But my product has still not been delivered. It is so unprofessional. Can I please get my money refunded ASAP