Club Factory — I haven't received my refund.

I placed a order of a hoodie from club factory app and they have charged the money through my paytm account. And now when i had already paid the amount they have cancelled my order and havnt send my money back.
I texted them regarding my money and there's no reply from their end and i dont know where to complaint.
My order is so9608372.
I want my money back.
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    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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