[Resolved]  Club Factory — I withdraw my club factory balance but I didn't receive any money in my bank account

Please help me. I ordered a dress on June 14 and without any notification of delivery it returned back on 20 June 2018. The reason showed 'out of stock'. What I got is the refunded balance in my club factory balance. I withdraw it to my bank account but I didn't receive any money. Refund ID is SOR[protected]. Order number is SO26608059. Please help as soon as possible. Please. My refunded amount was 8.83 USD (596rs).
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Jul 24, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2018
Club Factory Customer Care's response
Dear,
The refund has been issued to your app balance. And you can transfer it to your bank account in the app balance page by yourself. Please check it.
After the problem is solved, please give us a 5-star comment here. Thanks for your support.

Complaint comments 

Comments

Trying to track my guest order but not able to get any link for tracking.
I have return the product and it was successful pick up and I haven't receive my balance yet
Hi i have ordered one shirt using club factory app but unfortunately that shirt size was small so i returned, shirt cost would be 1300rs but still that amount has not been refunded. I bought it via cash on delivery how & when they will refund. Order id:[protected]

Please help me. What I got is the refunded balance in my club factory balance. I withdraw it to my bank account but I didn't receive any money.withdrawl ID 4123SMVmQDi7RfaU6WRGeIfMx .help as soon as possible. Please. My refunded amount was 8.11 USD (574.55rs).
Today I have received my refund to my account I'm trying to withdraw but the verification code is not comming to my phn what to do now
I am trying to withdraw my refund amount (from Club factory Balance to my bank account or paytm wallet)but every time it say withdraw failure. What should I do now..

Tried both ways Paytm as well as through Bank. Its not working.
I am trying to withdraw my refund amount (from Club factory Balance to my bank account or paytm wallet)but every time it say withdraw failure. What should I do now..

Tried both ways Paytm as well as through Bank. Its not working.
Club factory withdrwal my amount from my bank account and can't get my money back its 5000rs. I want my money back and can't delivery my product after expected date
I ordered a saree SOR[protected]
.. while placing order I give different address.my working address I like to give my home address..so that cancelled the product ...I pay through card...but still I didn't get my refund back...

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