Club Factory — issues with cod membership

Address:Near DAINIK JAGRAN PRESS, GANDHI NAGAR, Rewa, Madhya Pradesh, 486001

Dear sir,
I have ordered generic lavelier mic for rs 140 and i purchased cod membership already through wallet mode for 80 days but when my order came, delivery boy said total amount is rs 188 with delivery charges while i already purchased cod membership already.
Why i am given cod membership when i already purchased it through wallet mode.
Thank you sir
Please reply.
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Verified Support
Nov 04, 2019
Club Factory Customer Care's response
We are sorry that COD (cash on delivery) is currently only available to a limited number of selected users in India and is available for SA. It is randomly applied when you are doing the payment. If you are from India, you can buy cod membership and then you can make cod orders. And you can click any product in the CF APP and find the option shown in the picture below to join the cod membership. Thanks very much for your support. 
Nov 05, 2019
Updated by Sheetalsaket8435
I already joined cod membership before taking orders,
You have to give my 50rs which I have given through wallet mode
Complaint comments 

Comments

Delievery boy mere pass aaya bhi nhi or na hi usne mujh se koi contact kiya jb mene apne order ko track kiya to usme ''customer refused to accept' ye show ho rha tha jbki delievery boy to mere pass aaya hi nhi or na hi mene ise mna kiya.Or ab club factory customer care no. Bhi dial nhi ho rha h to pls helpp us.

I buy power bank name mi plus 28000 mh but after paymet they didn't give me order conformation and now Order number says invalid

Please cancel mt Order Number: SO[protected] &SO[protected] immediate effect because I dont want now.
Hello sir i have order my shoe before 8 day but it dsnt came
my order numder is SO[protected]
please revert on my email my email is [protected]@gmail.com
Wrong items & refund not pickup no call very bad service club factory fake company.
Below deatils about order

Dear SBI UPI User, ur A/cX8136 - debited by Rs171.15 on 24Oct19 Ref No[protected].
I have cancelled an order vide order no.SON[protected] an animal cotton cancvas ice cooler pack on 18.10.19...but till date no body is picked the bag

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