Club Factory — item not as described/ sent wrong size

Lynz Ng

Website:

Clubfactory.com

Order no. SO25439279,

I am looking to return 3 items front the order above. 2 were wrong sizes, I order X, XL I received S, M. One was a cotton, spandex jumpsuit I was sent a cheap material that doesn't stretch, I can't even get it over my shoulders let alone try it alone try it on.

Your app customer service keeps telling me to have a nice day, give 5 stars rating and ignore my question or request.

Please look into this asap. Thank you.

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Comments

KOSAMATTAM FINANCE LIMITED

from Vuyyuru, Andhra Pradesh

We saw club factory customer care number in google...Lot of fake numbers we found it...Please take a serious action on that...They are very much cheeting public

Mohini Nariyani

from Anand, Gujarat

My parcel noso25983960containg 6 small purses received.It being very substand quality I wish to return back.I following the matter since days no body responding one phone number responded saying we will take parcel now he is also not picking up call.I things club factory is fraud orgn.only for grabbing money.kindly look in to the matter.

Ratna Jonna

from Port Blair, Andaman and Nicobar Islands

I have ordered a product with name "nose up" on 26.06.2018 with order number SO28407949. But till date, I didn't receive the product. So, arrange to send the product as early as possible.
Thank you.

cuettella dsouza

from Mumbai, Maharashtra

My Order no SO28604703 is not delivered. I item beannie cap was not available and I got a refund.
My second item in the order a black leather bag I have not got a refund neither can I check the status of the order through the app.

Mira Jasmin

from Delhi, Delhi

Request to pl cancel S[protected] as by mistakely placed the order

rameeza

My order number is SO29813342 I need the shipping address change my email is [protected]@yahoo.com I change it in my account but it wouldn't change on the actual shipping address for my order so please help your sending my order to the wrong address why is it so hard to get in touch with someone this is the worst app ever