Club Factory — item not available

I want to cancel my order so54698865 because one of the 2 items of my order was unavaliable. So the company cancled 1 item and shipped another1. I ordered on cod so now, i have to pay 100rs twice. Either
1. Cancle my order
2. Give me 100rs compensation
3. Reschedule my shipment when both the items are available...
I hope that you will do try with the best of your abilities to resolve my problem.
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I ordered a product on club factory costs 594 rupees via ny debit card, after sometime i saw cheap price on another website so i cancelled it, now i had not got any kind of email confirmation neither any refund, whenever i tried to call custimer care call is always on buzy
online shopping is just fraud, they are making fools to customers

priyamagrawal's reply, Oct 20, 2018
kindly refund my money and send me confirmation too for cancellation of the order
I have placed order and paid with Paytm but now I have cancelled my order. How can i get my money back from clubfactory.plzzz give me answer

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