Club Factory — items returned but money is not yet refunded after a month

AshAsh_1119

from Mumbai, Maharashtra

Address:	400708
Website:	Clubfactory.com

As advised by club factory customer care, i had returned 7 items back to club factory for order number so25034018.
I had sent out courier on 28 june, 18 and it got delivered at your new delhi return center address below on 29th june, 18.

Clubfactory india pvt ltd (Return center)
Kh no-27/9 intenal road,
Kapashera new delhi pradesh 110097

I still haven’t received refund of the same in my account, please help me get back my refund as soon as possible.

Bluedart link for the shipment which i had sent out is http://www.bluedarttrackings.in/tracking.php
Bluedart tracking no. For your easy reference is [protected].

Awaitingg your earliest revert. Thanks a lot!!
Regards,
Ashwini shinde
[protected]

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Club Factory customer support has been notified about the posted complaint.

Aug 03, 2018

Updated by AshAsh_1119 I would like to bring to your notice that, i dialed club factory phone no. India i. E. [protected].
They asked about my card info and said that they will refund my account for the order that i returned.

They have deducted 3850 thrice from my account that is 11550 inr in total have been deducted, this is total fraud, they are deducting money in the name of refund. Now nobody is picking up my call. Please look into this matter urgently otherwise they will keep fooling innocent people.

Please help me urgently with your proper customer care number. And request you to make aware your clients about such frauds and also remove these numbers like [protected], many of your customers will be fraud like this.

Urgently help me know how to get my refund back, i have already lost my 11, 550 inr in thrust of getting my refund.

To answer your question:

1. I have returned 7 items, 3 footwear and 4 tops due to size issues.

Your urgent help is required. Thanks.

Regards,
Ashwini shinde
[protected]