[Resolved]  Club Factory — missing one product

Address:Mumbai City, Maharashtra, 410210
Website:Club factory

Hello club factory, i'm a regular customer of yours, miss. Ranjini mookandi (Ranjini. [protected]@gmail.com), from kharghar. I've order 6 items on 28th dec, 2018 and received my products today. Ive received only 4 items. I ve checked on the amount and found to be ₹1561. I've paid ₹.1951. Kindly revert back with any explanation. My order number is so80075559. Contact number : [protected]/[protected]
Waiting for a positive feedback,
Ranjini. Mookandi
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Feb 15, 2019
Complaint marked as Resolved 
Verified Support
Jan 14, 2019
Club Factory Customer Care's response
Dear, very sorry for the trouble. I have checked from our system. As per UPA[protected]N, it was canceled before shipping, and for CIN[protected]N, it was a mistake that we charged your for it. I have issued related refund to your APP balance.
Complaint comments 

Comments

I want to return ny product as of their bad quality. But, i lost my id from where i orderded product nd now it shows i have not ur custmer.i want to take ur help to resolve my prblm.i want to refund d mny, but companyshows that i m nt ur custmer i need ur help..
I ordered a a product on 20/12/2018 order no: S[protected]. But i didn't receive that item till now. Pls make it fast .
I ordered 8pcs of chakla belan stand and i received only 1 pc..and damaged packing from one side my return order no is SON191051 [protected] and order I'd is SO[protected] and customer care no is false

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