[Resolved] Club Factory — missing product | |||||
How can you be so irresponsible Order number : so13228604 I have ordered 10 items in 31st january, 2018, its been almost 1 month, i have received only 9 products out of 10 on[protected] I haven't receive any call or sms and the products as well till today. How can you be so irresponsible Will i ever receive the remaining 1??? Poor product tracking. I need my product or an immediate refund. Please take immediate action. Was this information helpful? | |||||
Apr 1, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Feb 28, 2018 Club Factory Customer Care's response Dear, sorry that the Backpack Pu Leather Shoulder Handbag was out of stock from your order, so we have refunded the amount to your ICICI card with last 4 numbers 3015 on 9th Feb.Please try to re-star us for 5. Thank you. | |||||
2 Comments | |||||
Comments
I placed the order for 6items (SO[protected] order contains 6 items only 5 hands been delivered payment has already been made towards the purchase status of club factory mobile app shows all items delivered. Clothing item hoodie approx 1200rs has been paid but not delivered wondering where to register the complaint.
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478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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