[Resolved]  Club Factory — money deducted from my account through internet banking but order is not place and i was asking for refund

On 3 jan 19 i was ordered a dress for one of my friend. My was deducted from my account but order was not placed. Club factory apps shows unpaid. I paid money from my internet banking. While i am contcting customer care they told me wait for 24 hrs, after that order was not placed then i was chatted with there customer care services for refund then they told me wait for 3 working days. Now its over but still i am getting my money. They are not refund my money. Order was placed by sumathi (My friend name). I am prasun mukherjee placed an order for my friend.

My mail id is
Mr. [protected]@gmail.com
[protected]
+10 photos
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Feb 9, 2019
Complaint marked as Resolved 
Jan 08, 2019
Updated by Babai1985
Please help me and solved my problem
Verified Support
Jan 09, 2019
Club Factory Customer Care's response
Dear, very sorry for your issue, I have asked my colleague to issue refund to you, you will get it very soon from your original payment channel.
Jan 10, 2019
Updated by Babai1985
I did not get my refund from club factory
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