[Resolved] Club Factory — money not received after returning the product.

Sanjay460

from Mumbai, Maharashtra

Address:	421001
Website:	CLUB FACTORY

After returning the product money didnt received after 2 months.
i have received an sms that your amt is ready in your CLUB FACTORY account but i havent created any account i have booked the product online.
please help me getting my money back.
ORDER NO.[protected]
SON[protected]
I got the below message
"[Club Factory] A refund of INR 539.9381 has been refunded to your account () balance. You may withdraw your balance in Club Factory app. You will receive it in 1-3 days. Please pay attention to your balance account activities."
I have no account or app so where may i login.

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Jan 20, 2019

Complaint marked as Resolved

After making complaint the company replied me asking the date of return and to make account in club factory

Jan 08, 2019

Updated by Sanjay460 Please update me on
[protected]@gmail.com
[protected]
[protected]

Verified Support

Jan 10, 2019

Club Factory Customer Care's response Dear, when you applied for return, the APP requested you to create an account, and the refund is in that account. Please check.

Jan 20, 2019

Updated by Sanjay460 Thanks for responding,
Can u please help me for creating account i m unable to do so,