[Resolved] Club Factory — money not refunded to paytm | |||
I placed order on 8 may.after two days Club factory has cancelled my ordered saying out of stock .I didn't receive my refund money to my Paytm wallet.i don't know if you they actually refunded or not but In app it is showing refunded Please give my refund back.i have already contact to Paytm customer care. Please help Order no.:SO 20953149. Amount 572/- Was this information helpful? | |||
Jun 13, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support May 13, 2018 Club Factory Customer Care's response Dear, The items in your order are out of stock, though we have tried our best to restock them. Thus, we have to cancel the order for you. And the related refunds will be done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Please don't worry, we know your mood and your money won't lost. Please kindly wait. And we will urge them. Please try re-star 5. Thanks.  | |||
 2 Comments | |||
Comments
Due to shortage of product they cancelled my order but i haven't received money yet. There is no one to help even customer support team is incapable to resolve my issue. It's been 30 days almost but issue not resolved
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Costing 4788 INR, but the items were too small that's why i have to return the parcel .They refunded the amount in my clubfactory app account on Aug 3, 2018 i withdrew it and transferred the amount to my bank acciunt on the same day . But i didn't get even a single rupee in my bank account upto now i.e Aug 21, 2018.Although they said that the money will be transferred with in 3-5 working days .But theirs 15 or more days are gone.
There is no one to resolve our problems .