[Resolved] Club Factory — my account is debited

[Resolved] Club Factory — my account is debited

A arunima pathak from Delhi, Delhi

CLUB FACTORY, I have ordered some items and my account is debited from my account. still you have messeged me that order is out stock. many Has has been passed but my payment has not refunded. kindly return my money within 3 days either I will forged to go to the police or consumer care forum. MY ORDER NO S[protected], TRANSACTION ID [protected] dated 22.3.18. ORDER NUMBER S05641693. TRANSACTION NUMBER [protected]. A MAIL FRM CLUB FACTORY :Club Factory Dear ARUNIMA PATHAK, Thank you for your order SO15936038. We are sorry to inform you that the item(s) below are no longer available. A full refund for the item(s) has been issued to your original payment method. It usually takes 5-10 business days for you to receive your refund depending on the bank. Please pay attention to your account activities. Refund Channel: Debit Card Account: Unavailable Item(s) Was this information helpful? No (0) Yes (0)
May 13, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 Club Factory Customer Care's response Dear, your refund has already been issued on[protected]. The refund has been finished by our side, and it is the bank’s turn to process it. Normally they need 5-10 working days. Please pay attention to your account activities. Your patience is highly appreciated. If the problem has been solved, please give us a 5-star comment. Thanks for your support.
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