[Resolved] Club Factory — my order delivery incomplete

tarun kanojia

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110019

I am the order of 3 item deliver only one dress. my two item is panding my order no so13428196 book on 5/2/2018, its not deliver our two sweater find the my order i am allrady to pay by paytm.
palese the come my panding order stuts as soon as posilbe
my order in blow
1.chiffon boho dress to delived
2.knitted sweater to not deliver
3.Round coller loose knitting sweater not deliver
palese my panding item delived to as soon as posible

tarun kanojia
[protected]

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Apr 4, 2018

Complaint marked as Resolved

Club Factory customer support has been notified about the posted complaint.

Verified Support

Feb 27, 2018

Club Factory Customer Care's response Dear, we are so sorry for this issue. The items CSW[protected]N and CSW[protected]N in your order are all out of stock, though we have tried our best to restock them. Thus, we have to cancel the order for you. And the related refund will be done to your original payment method. Normally you will receive it in 8-20 days. Sorry again for the trouble. You are more than welcome to place a new order with similar items with us. Thanks for your understanding. If your problem has been solved, please give us a 5-star comment. Your support really means a lot for us. Thanks for your support.