[Resolved]  Club Factory — my order get cancelled without my concern

Address:Darjeeling, West Bengal, 734001

They have such a poor delivery service i was supposed receive my order in due date fir some reason i couldn’t and i spoke to delivery guy he said he will manage to give me the other day but now he is not even responding to my calls and speaking to customer care it says my order got cancelled and they didn’t even make any attempt to deliver my order number so[protected]
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Dec 5, 2019
Complaint marked as Resolved 
Verified Support
Nov 04, 2019
Club Factory Customer Care's response
Hello, we regret to inform you that your order has been returned to the warehouse. The courier partner is unable to dispatch your order again. We'll issue the refund to you once it's delivered back to us. Please kindly place a new order and also keep your phone available.
Complaint comments 

Comments

I had cancelled the order of Sony c400 but also received I paid cash on delivery and opened infront of delivery boy it was Samsung level u

My order no is SO[protected] i ordered 1 gray
cotton male t shirt and i got something els which is yellow oin colour and none of match to my order so i had applyed for return so ll u tell me in how may day i ll get my refund amount? And in how many days any ofur delivery boy ll pick it ?

I have booked one kurta of rs. 362 on 20.09.2019 in club factory online shopping prepaid.kurta company is envy 9 blue print kurti ( venija fashions) .but still kurta was not received so far.already one month passed.my order number is S[protected].shipment number is[protected].kindly help.
[protected]
Rufaida's reply, Oct 21, 2019
My order not received in club factory
Club factory mobile app show the order status delivered still I don't get my order.

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