[Resolved] Club Factory — my order is shipped what not yet delivered | |||||
I ordered a product from club factory on 27dec2018 my order number is so80530591 I got sms that my order is shipped by ecom express on 31st dec 2018 From delhi what today is 6th jan and i not received my order It just takes 6 hours to delhi to my address I asked ecom express then they said they not got the shipment yet from club factory So this is club factory lies that they shipped my order I want club factory to ship my order or cancel it and give me my full money back. Was this information helpful? | |||||
Feb 17, 2019 Complaint marked as Resolved Verified Support Jan 07, 2019 Club Factory Customer Care's response Dear, you have told us a wrong SO number, I checked from the system, this order was not shipped by ecom. Please tell us your issue with right SO number at [protected]@clubfactory.com
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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