[Resolved] Club Factory — my order not received | |
Club factory — kindly refund my money I have ordered 2 shirts on 13th march and the estimated delivery date was around 20 th. My order no so15122315. Kindly refund my money. When i spoke to the customer care they are saying the order has been canceled. They are asking for my card details for a refund which i think thts not right to share my card details to anyone. Kindly refund the money... Was this information helpful? | |
May 12, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Mar 29, 2018 Club Factory Customer Care's response Dear, your order isn't canceled. Here is the latest tracking info for your reference. We cannot confirm the date, you can also track your order by following: Account - Orders - Tracking. We have been trying to push the express company to transport as soon as possible. We are urging the express company to update the logistics as soon as possible. Thanks.
Verified Support Mar 29, 2018 Club Factory Customer Care's response And please try re-star 5, thanks.
Verified Support Mar 29, 2018 Club Factory Customer Care's response Date Place Status[protected]:07 PALAM TMO Bag Despatched to NSH HYDERABAD Dear, your order has not been canceled and it is in transit now. The above is the latest tracking info for your reference. Normally you will receive it in 5-6 days. Please do not trust the hotline number on the other websites and we won't ask for your privacy bank details. Please be alert of the fraud. If the problem has been solved, please give us a 5-star comment. Thanks for your support. | |
 7 Comments | |
Comments
My order received.
I had placed an order with order number SO42971253.
I had received a message on August 28th that the item is shipped with xpressbees.
Here is the message : [Club Factory] Your order No.SO42971253 has been shipped by xpressbees. Your tracking number is [protected] Here: https://app.fromfactory.club/user_center/tracking/SO42971253.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help
I had received a message on August 28th that the item is shipped with xpressbees.
Here is the message : [Club Factory] Your order No.SO42971253 has been shipped by xpressbees. Your tracking number is [protected] Here: https://app.fromfactory.club/user_center/tracking/SO42971253.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help
I had placed an order with order number SO42971253.
I had received a message on August 28th that the item is shipped with xpressbees.
Here is the message : [Club Factory] Your order No.SO42971253 has been shipped by xpressbees. Your tracking number is [protected] Here: https://app.fromfactory.club/user_center/tracking/SO42971253.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help
I had received a message on August 28th that the item is shipped with xpressbees.
Here is the message : [Club Factory] Your order No.SO42971253 has been shipped by xpressbees. Your tracking number is [protected] Here: https://app.fromfactory.club/user_center/tracking/SO42971253.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help
Hi
I had placed an order with order number: SO58737422 on 24th October 2018, but Still i have not received my order. It has been a month already and the shipping date was on 11th November 2018.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help regarding the delay in shipment.
I had placed an order with order number: SO58737422 on 24th October 2018, but Still i have not received my order. It has been a month already and the shipping date was on 11th November 2018.
However I have not received it yet. Also everytime I call club factory the response comes as busy on another call.I even tried to contact xpressbees but it seems there is no order with this tracking number .
Please help regarding the delay in shipment.
I have placed an order on 12th June and it is still not delivered. Worst online website for shopping... I strongly recommend to not to trust club factory anymore
I placed an order for 3 items on 16th June and the estimated delivery date was around 4th July. The payment has already been done. My order no SO[protected]. There is not way to contact or anything. The customer care number is always busy. So if you can't deliver my order then please refund my money since I am not able to cancel the order because its already been shipped. Please look into it.
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please my order canceled, refund transfer my account.