[Resolved] Club Factory — no delivery of order. no helplines responding
Gangtok, Sikkim, India
GhGhising Sajal on Dec 16, 2018
I had placed a pre-paid order on 21.11.2018 which was supposed to get delivered by 5th to 9th dec. Now, after waiting for such a long time, in the app it says that the ordered product has been delivered on 3rd dec, 2018 but its 16th dec 2018 today and i haven't received my order till date. Tried reaching out for help, but its no where to be found. Neither am i able to track my order. Given customer care no. Doesn't respond either. Very horrible service!
Complaint marked as Resolved Jan 17, 2019
[Dec 17, 2018] Club Factory customer support has been notified about the posted complaint.
Verified SupportClub Factory Customer Care's response, Dec 17, 2018
Dear, we apologize for this inconvenience. Could you share us your order number? So that we can check and help you.
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