Club Factory — non refund of return items cost

12 Reviews
Bangalore North, Karnataka, India
 Kihotiji on Dec 2, 2018
I ordered the suit vide order no. So62816126 and it was returned vide son[protected] due to low quality of clothing. The tracking id for return is[protected].

The return policy said it wil be refunded within 3 business day as screenshot attached. Where as i have returned items on 18 nov 18, the amount is not refunded till date. Many times i have chat with customer support service through app but the issue is not addressed.

non refund of return items cost

Complaint Status

[Dec 02, 2018] Club Factory customer support has been notified about the posted complaint.
Complaint comments  11 Comments     Updated: Share0Tweet0


i inform you bought a product from you whose quality is very poor
so please refund my cash
I haven't received the return product acknowledgement and i have called 5 times to customer care ([protected]) they have not response.
After that i call to just dial for the club factory details and call to provided no ([protected]). These people miss behave with customer and miss guide about the refund.
rajdeokumar's reply, Nov 27, 2018
I have called so many time to club factory customer care but no one able to response and after getting the details on just dial once again call to club factory which is noida these people is miss behaving with customer.
so club factory is fake company who miss behave the customer and sell the fake product.
I applied for return just after 20 minutes I received my parcel. Bit it isn't picked up yet.
I want to cancel my order no. SO69852902 order was placed by mistake. Please cancel the order.please understand mu problem and cancel the product
I received my order but this order is very large
So please receivevd my order
Machindrameshram's reply, Nov 25, 2018
My order is very large so receivd my order
I placed an order about a week ago...I got the messages about packing of order and shipping of order. But I didn't receive my order yet. I want to cancel my order so that I can get my refund back.
Hi, my order No.SO65454623 which is a XL men sweetshirt. Since your sizes are not standarded so it is not true to Size. I want XXL now in it's replacement and I won't be bearing shipping charges. Please advise...Either you can replace with doorstep facility or refund me and take your article as this is no use of me.
Please please cancel my order. As i wanted to gift my friend's birthday but the delivery date is too far .it is waste of delivering after my friends birthday.and i have paid through online so please please return back my money to my account. Order number-SO69405728
I had ordered for two shirts on 07/11/2018 and had paid rs.1611.50 on 07/11/2018 but as on date i gad not recieved the order or any communication regarding it.Kindly resolve.Screen shot of bank account transaction attached
I joined cod membership to get cash on delivery but still i dint find cash on delivery
Damage sewing machine has been delivered to me that's by I want to return this goods to club factory

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    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    Club Factory - non refund of return items cost