Club Factory — not able to withdraw my balance money

Address:

New Delhi, Delhi, 110062

I am not able to withdraw my balance money from the app. I have been trying to withdraw the money through paytm. I have submitted my paytm mobile number also but it is saying withdrawal cancel again and again. I tired contacting clubfactory but there number is always busy and there is no other way to communicate. This is the worst experience i have ever had. I want my refund asap.