Club Factory — not delivered the order after payment

De subho

from Delhi, Delhi

Address:

Don't know, 700101

Form delivery date (25 oct) to till i don't get my order. I can't able to connect with club factory's contact no, it's says worng number. I already call ecom express several times from 5days. But i am not getting any positive response from them. They told me to wait again again. I can't wait any more. I didn't know about you this worst courier service. This is my fault that i ordered in this website. Please process for cancellations and refund back my money as soon as possible.

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Verified Support

Nov 04, 2019

Club Factory Customer Care's response Dear, I am sorry to have kept you waiting, I checked that your order failed to be delivered due to incomplete address or call failures.I have contacted the logistics to deliver the goods again for you. Please keep your phone open and thank you for your cooperation.

Nov 04, 2019

Updated by De subho It's your fault, because the delivery boy didn't communicate properly with me. Leave it. I just call Ecom expres, they told me the order being cancelled. But I don't get refund my money. So what should I do? How many days I have to wait to get my money? Return my money back as soon as possible.

Nov 11, 2019

Updated by De subho Wow, what a gift from club factory. I returned my order but they don't refund my money, they only give me rs.65 coupon valid for 7days. What is this? This is your customer service? Is there no value of my money? I am not a rich person, this money is huge to me. This is very bad thing happened with me. I need justice ❗❗❗❗❗