[Resolved] Club Factory — online refund fraud | |||
I purchased a product from club factory on cash on delivery. However the order was not appropriate and i had to return it. It was promised that the refund amount will be credited to my club factory account. On date 17/04/2019 it was credited with 1630rs, however on the same date it was withdrawn in the bank account with name of by some "ravi kumar" which was informed to me by the club factory customer care. I have not withdrawn the amount and money kept in my club factory wallet was withdrawn by some unknown person. Please understand that the claubfactory account is not safe at all. Was this information helpful? | |||
May 23, 2019 Complaint marked as Resolved Verified Support Apr 19, 2019 Club Factory Customer Care's response Dear, our agents have no access to transfer customers' money, you are strongly recommended to change your password.
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 2 Comments | |||
Comments
Same thing happened with me on 02 Feb 2019 and then 28 April 2019. Customer care is blaming me that my account is compromised because of me, as if I am keeping the account. I am clear that the money has not gone any where. It is CF people only who are doing this fraud. Merely lodging police complaint is not going to help. Some body please suggest if we have some other authority where this type of online frauds of foreign companies are addressed.
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+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Ridiculous site...